GX TOTAL
Learning System
Comprehensive support for global transformation
Expat and Global Coordinator Success
Learn the skills and mindset to quickly start working effectively in your overseas work, or if you are offering online support and/or leading a global team.
Who is it for?
For Japanese managers and professionals who are planning an overseas assignment or have been given a virtual expatriate role in Japan.
What are the Benefits of this program?
- Succeed from the beginning in your new global role.
- Develop a positive environment where all members will feel included and motivated.
- Communicate and work effectively with local staff and customers from different business cultural backgrounds.
- Build own effective hybrid Japanese-global management style that results in higher staff motivation and retention, as well as better productivity in their overseas assignment.
This Program Includes
1. Core Webinar
- Expat and Global Coordinator Success
2. Bonus Webinars
- Global Communication Mindset
- Intercultural Skills
- Global Teamwork Skills
3. E-Learning
- Expat and Global Coordinator Success
4. Personalized Learning Support
- Orientation Session
- Coaching Session
- Knowledge Hub
- J-Global Community
Expat and Global Coordinator Success - Core Webinar (2 hours)
- Learn the skills and mindset to quickly start working effectively in your overseas work situation as a leader or technical specialist, or if you are offering online support or leadership to a global team.
- Build own effective hybrid Japanese-global management style that results in higher staff motivation and retention, as well as better productivity in their overseas assignment.
- Succeed from the beginning in your new global role. Understand and bridge typical gaps in communication and working style between team-oriented Japanese and individually-oriented global employees.
- Learn coaching style management skills and how to teach and motivate use of key skills such as ho-ren-so for flexible teamwork, or kaizen approach for continuously improving quality and productivity.
Time Table
Item
Description
Minutes
Orientation
Purpose, goals, introductions.
5
Globalizing Japanese organizations
What confuses Non-Japanese employees?
Understand working styles differences.
20
Thinking win-win and valuing diversity
What is a successful diverse organization? Definition of a global person, and needed skills. The D.I.E Model.
<Break 10 min>
40 (+10)
Thinking win-win and valuing diversity
Understanding communication gaps, and build a safe environment to express yourself. 6 Hats of Thinking.
35
Wrap Up
Review useful ideas, next steps, and Q&A.
10
Sample Slides
Global Communication Mindset - Bonus Webinar (2 hours)
- This program is based on 12 basic rules to motivate employees to use the English they already know and communicate effectively in intercultural business situations.
- If you’re not confident or proactive enough when speaking English, join this webinar to fix that, so you can collaborate with global colleagues and employees more smoothly.
- Communicate confidently in English and become an effective language learner too. During breakouts, practice relationship-building, selling products, presenting ideas, discussions, asking questions and checking other’s meanings which will be useful for global sales meetings in English.
Time Table
Item
Description
Minutes
Orientation
Purpose, goals, introductions.
5
Open Communication
Open, friendly “English personality”
(Rules: 1 Smile, 2 Open body language, 3 No silence, 4 Eye contact)
30
Persuasive
Influence global counterparts.
(Rules: 5. Clear, 6. Persuasive, 7. Positive Attitude)
20 (+10)
Think in English
Use English you already know.
(Rules: 10. Interact, 12. Say it in many ways)
20
Discussion
Interrupt, check & respond quickly with key point
(Rules: 13. Think while speaking, 14. Control the conversation, 16. Interrupt) Corporate Mad Discussions activity.
30
Wrap Up
Review useful ideas. My English study plan.
5
Intercultural Skills - Bonus Webinar
(2 hours)
- The Intercultural Skills program is based on 5 Intercultural communication frameworks to understand the main differences between Japanese and Global working style.
- Apply the intercultural knowledge from your elearning and main seminar to wider cases involving Japanese business people experiencing issues working with non-Japanese.
- You will use the frameworks in case studies for bridging gaps in working and communication styles between Japanese and global counterparts. Practice via roleplays.
- Discuss in breakout groups how to fix gaps and develop intercultural skills for global selling.
Time Table
Item
Description
Minutes
Orientation
Purpose, goals, introductions.
Ice breaker – Global vs Japanese differences.
10
Intercultural Communication Frameworks
Global Business Frameworks Part 1.
Context, Organization, and Formality.
40
Intercultural Communication Frameworks
Global Business Frameworks Part 2.
Discussion and Decisions.
<Break 10 minutes>
25+10
Intercultural Communication Frameworks
Overcoming cultural gaps.
Discuss hybrid solutions to improve your workplace.
30
Wrap Up
Summarize skills / insights and how to use them in own situation.
5
Global Teamwork Skills - Bonus Webinar (2 hours)
- Effective collaborative tools to reduce teams misunderstandings and conflicts in global environment.
- Global teams work best if members can communicate with trust and psychological safety, and combine their diverse strengths for a shared goal. Discuss how to do this in breakout groups during this webinar.
- Learn key tools and intercultural frameworks for analyzing gaps in global team performance. Practice some team building techniques to combine diverse members’ personalities, skills and interests and achieve shared goals.
Time Table
Item
Description
Minutes
Orientation
Purpose, goals, introductions.
Ice breaker – Global vs Japanese differences.
10
Building Teams
Recognize your team members personality traits.
Phases to build a high performing team.
25
Effective Performance Management
Coaching-style management and conversations.
Active Listening (G.R.O.W. model)
<Break 10 min>
40+10
Effective Performance Management
Giving & receiving feedback positively (DESC & STAR models) Feedback roleplay.
35
Wrap Up
Review useful ideas, next steps, and Q&A.
5
Expat and Global Coordinator Success: E-Learning
Description
- Experience our e-learning video and quizzes to help deepen your intercultural skills in leading or coordinating with global colleagues overseas.
Structure
- A 2.5-hour online program, Japanese version .
- 6 skill sets with a total of 15 lessons (micro-learning).
- Learning method includes videos, quizzes, advice, and “virtual coach”.
- Learn anytime, anywhere, on any device.
- Content tested in over 100 Japanese companies.
Personalized Learning Support
Orientation Session - After Each Webinar (30 minutes)
- Find out how to use the relevant learning elements to build your individualized learning program.
- Participants can join once after their first webinar, or optionally multiple times where topics differ.
Time Table
Item
Description
Minutes
Orientation
Purpose and agenda
2
Digital Learning Content
How to personalize your use of the eLearning program related to today’s webinar – see which sections fit your needs.
*(If the program is not included in your package, you can optionally add it at a special discounted rate).
5
Program Platforms
How to access and use:
- The LMS (Learning Management System).
- The Knowledge Hub.
- The Community Platform.
13
My Personal Study Plan
Discuss needs and learning goals in small groups then report back to the whole class.
Next steps, and Q&A.
Option: Book your coaching session
10
Coaching Session
- Enjoy a 20 minute coaching session with us to consider your goals and needs in building your intercultural communication skills that will help you do better global sales.
- Create your own custom learning path, with personalized advice on how to use the appropriate parts of e-learning, knowledge hub and webinars to build your skills.
Learning and Networking Platforms
Interact, share and grow your network with other learners of our programs. Exchange with our experts and instructors to build in-depth knowledge.
Develop your individual learning journey by navigating collections of extra video lessons, tools and resources – organized by specific issues and goals.
Networking Platform: J-Global Community
Learning Platform: Knowledge Hub
How to Join?
This package includes
1. Core Webinar:
- Expat and Global Coordinator Success.
2. Bonus Webinars:
- Global Communication Mindset.
- Intercultural Skills.
- Global Teamwork Skills.
3. E-Learning:
- Expat and Global Coordinator Success.
4. Personalized Learning Support:
- 1 Orientation Session.
- 1 Coaching Session.
- Access to our Learning Platform:
The Knowledge Hub. - Access to our Networking Platform:
J-Global community.
Pricing Information
Standard price is ￥16,500 JPY / person.
(Tax included)
Early access price is ￥11,550 JPY / person.
(Tax included)
Fully refunded if not satisfied within 30 days.
We also offer solutions adapted to companies.
Purchase Here
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